You can withdraw your consent at any time by texting STOP to 55525. Consent is not a condition of any purchase. cart reminders) from Fashion Nova CA at the cell number used when signing up. By submitting this form, you agree to receive recurring automated marketing text messages (e.g. īy signing up for email, you agree to Fashion Nova's Terms of Service and Privacy Policy. Contact Fashion Nova at 2801 East 46th, Vernon, CA 90058 +.
You can withdraw your consent at any time by texting STOP. Please contact your bank, credit card company or other financial service provider for questions about timing of returned funds.By signing up for email, you agree to Fashion Nova's Terms of Service and Privacy Policy.īy submitting this form, you agree to receive recurring automated marketing text messages (e.g. The amount of time for the refund to reflect back on your account will depend on your financial institution. Please allow 7 – 10 business days for your return to be processed by our warehouse. Customer service will respond via email within 1 – 3 business days with instructions. Please contact customer service at returns/exchanges of gifts. What if I’ve received the item as a gift and I want to return or exchange? We will review the photo and respond with further instructions. If you received an item which is damaged or defective, please send a photo of the item and the defect or damaged area to Please include your name, email and order # in your correspondence. We will send the new item out to you at no extra cost. You will be responsible for paying the shipping costs for returning your item. Who pays for shipping on items for exchange? Original shipping costs are non-refundable. Who pays for shipping on items for return? The customer support team for only offer support for products sold through our website. If you purchased the products in retail stores or other e-commerce sites, please work with the retail store or e-commerce site to see what their return or exchange policy is. Any Betty Boop branded items not purchased on not eligible for return/exchange through our website.
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Please contact customer service at your name, order # and reason for returning the item(s).Ĭustomer service will respond via email within 1 – 3 business days with instructions on how to return or exchange.Ĭan I return items that were bought in partner retail stores or e-commerce sites? We accept returns or exchanges within 60 days from the date you received your order. Note that items must be returned unused, in the original condition and packaging. If you’re not 100% satisfied, we accept returns or exchanges within 30 days from the date you received your order. But please note that shipping outside of the United States will bear additional shipping charges and the shipping time to arrive in your location will take longer to arrive. We ship products to the following countries: United States of America, Canada, Mexico, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela. Once your order has shipped, you will receive a confirmation email with your tracking information. If so, make sure you mark the confirmation as Not Spam, which should allow future messages to get through to you. If you do not receive the confirmation message within a short time of placing your order, please check your Spam or Junk folder just in case the confirmation email got delivered there instead of your inbox. You will receive a confirmation email when we receive your order. Delivery time varies based on your location and size of your order. Many Betty Boop orders are custom made and printed on-demand. Orders typically take 7 – 10 business days to ship, depending on the order. How long will it take to receive my order? We typically respond to emails within 1 – 3 business days of receipt. Email: Monday through Friday, 9 am to 5 pm EST
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